Privacy Policy:

Privacy Policy



Your privacy is important to us.

This page discloses the privacy policy of INTEGRITY TECHNOLOGY SERVICES and INTEGRITY TECHNOLOGY SERVICES Online. We are concerned about your privacy and the security of your important personal information. We want you to be aware of what kind of information we obtain from you, how we use this information, and how you can control its use. By using this site or making purchases at our stores, you consent to this Privacy Policy. You should also review our Safe Shopping Promise for online purchases.

INTEGRITY TECHNOLOGY SERVICES operates retail stores and web sites under the names of INTEGRITY TECHNOLOGY SERVICES  and INTEGRITY TECHNOLOGY SERVICES Online. INTEGRITY TECHNOLOGY SERVICES is the parent company of these companies, and as such, when you provide information to any of these entities, this information may be combined or shared between current or future INTEGRITY TECHNOLOGY SERVICES, Inc. entities and subsidiaries.

This site is restricted to users from the United States and those not governed by privacy policies of the European Union. Users from the European Union are advised not to disclose personal information on this site.

What personally identifiable information is collected?
In order to provide you superior service, communicate marketing promotions which we believe will be of interest to you, and to administer our business, INTEGRITY TECHNOLOGY SERVICES retail  stores and INTEGRITY TECHNOLOGY SERVICES Online may gather the following personal information (except where prohibited by law): salutation, name (first/middle/last), billing and shipping addresses, company name (if applicable), email address, phone/fax number (if applicable), payment type (VISA, Check, Cash, etc.), credit card type/number/expiration date. How this information is used and how we protect information collected from online purchases is explained below.

How is the collected information used?
INTEGRITY TECHNOLOGY SERVICES, stores and INTEGRITY TECHNOLOGY SERVICES Online use your personally identifiable information to provide superior service in the following areas: to process, fulfill and track online orders and in-store pickup orders; bill your credit card for purchases; respond to your customer service inquiries or requests; provide requested services such as rebate redemption and warranty coverage; offer information regarding products and services based on your interests or past purchases; hold contests, giveaways, drawings and promotions; administer shopping or reward club accounts; conduct and administer surveys; mail marketing/sales material via email or postal mail; set up commercial accounts; sign up for new credit card promotions; or use it for other general business purposes to further enhance our business relationship with you.

To enhance your INTEGRITY TECHNOLOGY SERVICES Online experience, we may also collect aggregate information as to which pages you visit, search terms used, etc. - in order to measure the effectiveness of our website and identify areas for improvement (product selection, site performance and/or to streamline the purchasing processes).

How do we use cookies and technology in our website?
Micro Center Online sets a cookie on your computer to record certain information during your online visit (session). No personally identifiable information is stored within this cookie. The benefit to you is the ability to save items added to your shopping bag and store them on our server for future reference (up to 30 days). These cookies do not gather sensitive information like your name, address, credit card number, etc., if you do not specifically give that information to us voluntarily. If you have given us that information, cookies enable us to recall it (and save you the trouble of entering it all over again) each time you visit our site.

Our web server collects the addresses of the web sites that visitors came from before visiting our site, which browser was used to view our site and search terms entered on our site. Without making use of any personally identifiable information, we may track the pages visited to help us understand how customers use our site. This helps us make decisions on how to create a better experience for you in the future.

At your option, if you delete our cookies, you will limit our ability to personalize the site for your next visit. However, deleting a cookie will not prevent you from visiting our site and making purchases.

Who are the third party entities with whom we may share your personally identifiable information?

Third party service providers:
INTEGRITY TECHNOLOGY SERVICES retail stores and INTEGRITY TECHNOLOGY SERVICES Online may provide your name, address and email address to reputable organizations that help us to fulfill services to you on our behalf. For example, we may use such third party service providers to authorize credit card transactions, ship packages, schedule and perform product installations, administer service programs, help us maintain records and analyze sales data, augment and improve the accuracy of our customer database and distribute postal and email communications to you with our offers or important information on our behalf.  None of these third party service providers are authorized to use your information for any purpose other than to provide the above stated services for which they contract with us to perform.

Marketing partners:
Additionally, to enhance your computing experience with us, we may sponsor on a limited basis relevant offers from a very limited number of reputable marketing partners who provide special services or products that may be of interest and value to you, including financial institutions, warranty service providers and other entities with which we have an ongoing business relationship. We may provide these marketing partners personally identifiable information obtained from you, and this information may be combined with other personally identifiable information, such as demographic information, available from our records and other sources. However, we will NOT provide any of your financial or credit card transaction information or phone numbers to our marketing partners.  Also, we will NOT provide your email address to our marketing partners unless you have given your authorization by checking “Subscribe” to “Marketing Partners” on the
preferences page of this website.  We will not otherwise re-sell or distribute your email address to any third party. 

How do I opt in/out of INTEGRITY TECHNOLOGY SERVICE and INTEGRITY TECHNOLOGY SERVICE Online emails or postal mailings?
There are various methods for letting us know if you would or would not like to receive
INTEGRITY TECHNOLOGY SERVICE and INTEGRITY TECHNOLOGY SERVICE Online postal or email promotions. (Please note that if you opt out of our email marketing communications, you may still receive business-related communications such as order and shipping confirmations, product recall information or other administrative communications.)

1.     Go to our website (www.integritytechservice.com) and click on the Email Newsletters link on the left side of the home page. This will take you to our email options page where you can sign up to receive our various marketing promotions or request to no longer receive specified marketing promotions.

2.     All promotional emails we send you contain a link allowing you to opt out of these specific emails in the future. Click on the relevant link and follow the simple instructions.

3.     Write to us and let us know what you would like to receive or not receive. You can send your letter to:

INTEGRITY TECHNOLOGY SERVICE
13722 red hill ave. #8
Tustin, CA. 92780
Note: Please be sure to include your full name, address, phone number and email address and tell us specifically which type of marketing communication you wish to receive or stop receiving. This will allow us to correctly identify you in our systems and process your request.

4.     Email us at support@integritytechservice.com
Note: Please be sure to include your full name, address, phone number and email address and tell us specifically which type of marketing communication you wish to receive or stop receiving. This will allow us to correctly identify you in our systems and process your request.

5.     Call Customer Support. (714) 668-1283

6.     While visiting our retail stores, request to get on our mailing lists.

If you opted out of receiving our postal or email marketing communications, please allow us a reasonable period of time to honor your request, as some promotions may already be in process. For email subscriptions, please allow up to 10 business days for us to make the requested changes. Removal from our print advertising list may take up to 4 - 5 weeks, depending on the mailing cycle updating process.

Of course, you always have the option to get back on our mailing lists. Simply, go to our website ( www.integritytechservice.com) and click on the Email Newsletters link on the left side of the home page.

How do I opt in/out of INTEGRITY TECHNOLOGY SERVICE Marketing Partner emails?
To enhance your computing experience with us, we may sponsor on a limited basis, relevant offers from a very limited number of marketing partners. We provide our marketing partners the names and email addresses of those who opted in to receive marketing partner emails on a per campaign basis (the list of opt in names is not provided for unlimited use by our marketing partners).

There are various methods for letting us know if you would or would not like to receive emails from our marketing partners. (Important Note: if you opt in to receive our marketing partner emails and you later decide to opt out, this means we will no longer provide your email address to them from that point forward. You will need to opt out of their specific email promotions that you no longer want to receive via their opt out processes. Opting out of their email promotions directly will only opt you out of the promotions from them.)

1.     Go to our website (www.integritytechservice.com) and click on the Email Newsletters link on the left side of the home page. This will take you to our email options page where you can make the choice to receive or not receive our marketing partner emails. It’s a fast and easy process.

2.     Write to us and let us know what you would like to receive or not receive. You can send your letter to:
INTEGRITY TECHNOLOGY SERVICE
Note: Please be sure to include your full name, address, phone number and email address and tell us specifically which type of marketing communication you wish to get or stop receiving. This will allow us to correctly identify you in our systems and process your request.

3.     Email us at support@integritytechservice.com
Note: Please be sure to include your full name, address, phone number and email address and tell us specifically which type of marketing communication you wish to stop receiving. This will allow us to correctly identify you in our systems and process your request.

4.     Call Customer Support.

We will only share your email address and other personally identifiable information with our marketing partners for emailing purposes if you authorized us by opting in.

Additionally, each email message our partners send you should include similar descriptions of simple opt in and opt out processes to enable you to stop receiving future email and marketing materials from them or their marketing partners. Please be aware that the sites operated by our marketing partners may collect personal information about you and will operate according to their own privacy practices that may differ from our Privacy Policy and our Safe Shopping Promise. Remember to consult other sites' privacy policies if you are concerned how your information is used by any party other than INTEGRITY TECHNOLOGY SERVICE or INTEGRITY TECHNOLOGY SERVICE Online. Also, you need to consult other sites' privacy policies to find out how to choose not to receive marketing information from companies other than INTEGRITY TECHNOLOGY SERVICE, or INTEGRITY TECHNOLOGY SERVICE Online if that is your desire.

How do I unsubscribe from INTEGRITY TECHNOLOGY SERVICE Marketing Partner postal promotions?
There are various methods for letting us know if you would not like to receive postal mailings from our marketing partners. (Important Note: if you decide to unsubscribe from receiving mail promotions from our marketing partners, this means we no longer provide your address to them. You will need to opt out of their specific promotions that you no longer want to receive via their unsubscribe process. Opting out of partner promotions directly will only opt you out of the promotions from them.)

1.     Go to our preference page where you can unsubscribe to the marketing partners.

2.     Write to us and let us know what you would like to receive or not receive. You can send your letter to:
INTEGRITY TECHNOLOGY SERVICE
Note: Please be sure to include your full name, address and phone number and tell us you want us to no longer provide your name and address information to our marketing partners. This will allow us to correctly identify you in our systems and process your request.

3.     Email us at support@integritytechservice.com
Note: Please be sure to include your full name, address and phone number and tell us you want us to no longer provide your name and address information to our marketing partners. This will allow us to correctly identify you in our systems and process your request.

4.     Call Customer Support.

How do we protect the security of your INTEGRITY TECHNOLOGY SERVICE Online order information?
INTEGRITY TECHNOLOGY SERVICE, Inc. and INTEGRITY TECHNOLOGY SERVICE are concerned about your privacy and the security of your important personal information. We always use industry standard encryption technologies when transferring and receiving any data that you exchange with our site. We employ the same industry-standard Secure Sockets Layer (SSL) technology that is used by major banks and stock brokerage firms to conduct business via the Internet. This encryption procedure "scrambles" the information you send us and makes online transactions extremely safe.

When we transfer and receive certain types of sensitive information, such as financial information, you will be redirected to a secure server and we will notify you, depending on the type of browser you are using, through a pop-up screen or a yellow "padlock" icon displayed in the lower portion of the browser window. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you via this site.

For complete details, please see our Safe Shopping Promise.

How do we handle information related to children?
This site is not intended or designed to attract children under the age of 13. We do not knowingly or intentionally obtain any personally identifiable information from any person we know to be under the age of 13.

How can you contact us with questions regarding this Privacy Policy?
If you have questions or concerns about our Privacy Policy, you may contact us by writing to:
INTEGRITY TECHNOLOGY SERVICE Online at 13722 Red Hill Ave #8, TUSTIN, CA. 92780 or calling Customer Support. Please remember to include your postal address, email address and phone number with your correspondence.

How am I notified of Privacy Policy changes?
As we continue to grow our businesses and improve our services, we reserve the right to change or modify this Privacy Policy at any time. If there are changes or additions, we will post those changes here or in other formats we deem acceptable, so that you are aware of such changes. If this Privacy Policy changes in such a way that your personally identifiable information may be used or shared in a different manner, you will be given the opportunity to opt-out of having your information used or shared in that new manner. If you are concerned about how your information is used, please check back at this site periodically.

Disclosure exceptions:
Notwithstanding the above policies, we reserve the right to disclose your personal information to appropriate third parties if we are required to do so by law or we believe that such action is necessary: to comply with legal process such as a search warrant, subpoena or court order; to protect against misuse or unauthorized use of our website and/or Micro Center Online; to protect Micro Electronics, Inc.’s rights and property; or during emergencies, such as when we believe someone’s physical safety is at risk.

In addition, as we develop our business, we may buy or sell assets or business offerings. Customer information, email addresses, and visitor information are generally among the transferred business assets in these types of transactions. We may also transfer such information in the course of corporate divestitures, mergers, or any dissolution, including, but not limited to, a bankruptcy proceeding.

The effective date of this Privacy Policy is May 28, 2002. It was last updated on September 20, 2007.

Returns Policy

Integrity technology service Online Return Policy
New merchandise may be exchanged or returned for refund with your original packing slip subject to the conditions listed below. INTEGRITY TECHNOLOGY SERVICES reserves the right to decline any return or exchange where the product is not in "like-new" condition. "Like-new" means the complete product in the original carton with all equipment, packaging, warranties, manuals and accessories. Returns / exchanges require an RMA (Return Merchandise Authorization) Number, which is valid for 10 days. To obtain an RMA Number,
contact Customer Service. Shipping charges incurred in connection with the exchange or return of new merchandise are non-refundable.

Notebook/laptop computers, digital cameras/camcorders, projectors and commercial products may be returned or exchanged within 7 days of purchase, provided the merchandise is in "like-new" condition - the complete product in the original carton with all equipment, packaging, warranties, manuals and accessories. A 15% Open Box Fee will be charged on all returns and exchanges unless the product is defective and is exchanged for the identical product.

Desktop computers, monitors and printers may be returned or exchanged within 30 days of purchase, provided the merchandise is in "like-new" condition - the complete product in the original carton with all equipment, packaging, warranties, manuals and accessories. A 15% Open Box Fee will be charged on all returns and exchanges unless the product is defective and is exchanged for the identical product.

Opened software and DVDs may be exchanged only for the identical product. Any exchange of opened software and DVDs must occur within 30 days of purchase.

All other products not listed above may be returned or exchanged within 30 days of purchase, provided the merchandise is in "like-new" condition - the complete product in the original carton with all equipment, packaging, warranties, manuals and accessories.

Non-returnable and non-refundable items
Special buy or clearance items are not returnable unless otherwise indicated on the label attached to the product. Service parts, motherboards and processors may only be exchanged, and only if defective, within 30 days of purchase if in "like-new" condition. Labor, installation services and any shipping charges are non-refundable.

Refunds will take up to 14 business days to process from the date that Micro Center receives the merchandise, and will be credited to the credit card or debit card account used for the original purchase.

Bargain Bin Items
Because of the nature of our Bargain Bin products, returns are available for defective merchandise only, and available for seven (7) days after you receive the product.

Bargain Bin products must be returned in the same condition in which they were received, which includes the complete product in the original carton with all equipment, plus any and all packaging, warranties, manuals and accessories.

PLEASE SAVE YOUR PACKING SLIP

Please note that we are not responsible for expenses, fees or other costs incurred by our Customers as a result of defective or incompatible products.

For further information on how to return merchandise online, click on the following link: How to Return an item to INTEGRITY TECHNOLOGY SERVICES Online. Merchandise is deemed returned online on the date that an RMA is obtained provided that Micro Center receives the merchandise within 10 days of the issuance of the RMA. Merchandise received after the expiration of 10 days from the date of issuance of the RMA is deemed to be returned online on the date that INTEGRITY TECHNOLOGY SERVICES receives the merchandise, and INTEGRITY TECHNOLOGY SERVICES may exercise the rights and remedies set forth in the Terms of Sale including, but not limited to, the right to refuse to accept delivery of the merchandise and to charge the customer the retail price of the merchandise plus a handling charge. You may also return or exchange new merchandise at your local INTEGRITY TECHNOLOGY SERVICES store in accordance with the return policy of that store.

Terms & Conditions: INTEGRITY TECHNOLOGY SERVICE

Terms of Use
Terms
INTEGRITY TECHNOLOGY SERVICES, owns the www.integritytechservice.com Internet site. and maintained by INTEGRITY TECHNOLOGY SERVICES from our offices in the United States of America. We want to make your visit to our Site an enjoyable one, so take your time and browse. Please be aware that access to this Site from territories where its contents are illegal is prohibited. By accessing this Site, you are agreeing to be bound by these Site Terms of Use, all applicable laws and regulations (including export and re-export control laws), and agree that you are responsible for compliance with any applicable local laws. Because of the global nature of the Internet, you agree to comply with all local rules regarding online conduct and acceptable content, including all laws, rules, codes and regulations of the country in which you reside. In addition, you agree to comply with all laws regarding the transmission of technical data exported from the United States or the country in which you reside. If you do not agree with any of these terms, do not use this Site. We may revise the Terms of Use at any time without notice to you. Any revision or modification of the Terms of Use will be effective immediately upon posting of the revision or modification. By using this Site you are agreeing to be bound by the then current version of these Terms of Use. Any claim relating to this Site will be governed by the laws of the State of Ohio, without regard to principles of conflict of laws.

Applicable copyright and trademark law protects the materials contained on this Site. Please review INTEGRITY TECHNOLOGY SERVICES Copyrights and Trademarks page for additional details.

Use License
Permission is granted to temporarily download one copy of the materials (information or software) on this Site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: (1) modify or copy the materials; (2) use the materials for any commercial purpose, or for any public display; (3) attempt to decompile or reverse engineer any software contained on this Site; (4) remove any copyright or other proprietary notations from the materials; and (5) transfer the materials to another person or "mirror" the materials on any other server. This license will automatically terminate if you violate any of these restrictions and may be terminated by INTEGRITY TECHNOLOGY SERVICES at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Disclaimer
THE MATERIALS ON THIS SITE ARE PROVIDED "AS IS." INTEGRITY TECHNOLOGY SERVICES, MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AND INTEGRITY TECHNOLOGY SERVICES DISCLAIMS AND NEGATES ALL OTHER WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT OF INTELLECTUAL PROPERTY OR OTHER VIOLATION OF RIGHTS. FURTHER, INTEGRITY TECHNOLOGY SERVICES DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS CONCERNING THE ACCURACY, LIKELY RESULTS, OR RELIABILITY OF THE USE OF THE MATERIALS ON THIS SITE OR OTHERWISE RELATING TO SUCH MATERIALS OR ON ANY SITES LINKED TO THIS SITE.

INTEGRITY TECHNOLOGY SERVICES, INC. MAKES NO WARRANTY THAT:

1.     THIS SITE WILL MEET YOUR REQUIREMENTS;

2.     THIS SITE AND YOUR EXPERIENCE COMMUNICATING WITH THIS SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR FREE OF VIRUSES, ERRORS OR OTHER HARMFUL COMPONENTS; OR

3.     ANY ERRORS ON THIS SITE WILL BE CORRECTED.

Limitations
IN NO EVENT WILL INTEGRITY TECHNOLOGY SERVICES, OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF DATA OR PROFIT, DAMAGES DUE TO BUSINESS INTERRUPTION, OR DAMAGES FOR LOSS OF GOODWILL OR OTHER INTANGIBLE LOSSES (EVEN IF A INTEGRITY TECHNOLOGY SERVICES AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES RESULTING FROM:

1.     THE USE OR INABILITY TO USE THIS SITE OR THE MATERIALS ON THIS SITE;

2.     THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THIS SITE;

3.     UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA;

4.     STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THIS SITE; OR

5.     ANY OTHER MATTER RELATING TO THIS SITE.

BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, OR LIMITATIONS OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTIAL DAMAGES, THESE LIMITATIONS MAY NOT APPLY TO YOU.

Revisions and Errata
The materials appearing on this Site could include technical, typographical, or photographic errors. INTEGRITY TECHNOLOGY SERVICES does not warrant that any of the materials on this Site are accurate, complete, or current. INTEGRITY TECHNOLOGY SERVICES may make changes to the materials contained on this Site at any time without notice. INTEGRITY TECHNOLOGY SERVICES, Inc. does not, however, make any commitment to update the materials. All prices and configurations are subject to change without notice or obligation. Prices do not include shipping and applicable sales tax. Shipping charges may vary. All prices in U.S. dollars. Some products and services may not be available for all locations.

Links
INTEGRITY TECHNOLOGY SERVICES has not reviewed all of the sites linked to this Site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by INTEGRITY TECHNOLOGY SERVICES, Inc. of the site. Use of any such linked site is at the user's own risk. You should refer to the policies posted by other Web sites regarding privacy and other topics before you use them.

Site Terms of Use Modifications
INTEGRITY TECHNOLOGY SERVICES, may revise these Terms of Use for its Internet site at any time without notice. By using this site, you are agreeing to be bound by the then current version of these Terms of Use.

Payment Methods Accepted.
At INTEGRITY TECHNOLOGY SERVICES stores and INTEGRITY TECHNOLOGY SERVICES, you can shop using your INTEGRITY TECHNOLOGY SERVICES, VISA, MasterCard, VISA, American Express, Discover® Network Card, Diners Club and debit cards. When using a debit card as payment, the card is charged immediately following the authorization. The Issuing Bank determines when to release the hold on the dollar amount when merchandise is not shipped (backorder) or the order is cancelled.